Warranty & returns
Buy with confidence: 30 days to change your mind.
Returns — 30 days
New, unused product in its original packaging: full refund within 30 days of purchase with your invoice.
- In store: immediate refund.
- By mail: return label provided on request.
- Special-order items: 15% restocking fee.
Manufacturer warranty
All our tools are covered by the manufacturer warranty (1 to 5 years depending on the brand). We handle the claim for you: bring the tool to a branch and we take care of the rest.
Loaner tool available for business account holders while yours is repaired.
How do I start a return?
Have your invoice number handy and contact us — or drop by a branch.